It must be running on an up-to-date system for your TV to work smoothly. The manufacturer recommends downloading updates periodically so that the software works correctly. However, the problem is that the TV can get stuckdownload updatesgiving you a bad experience.
This problem can occur for many reasons such as: For example, outdated operating systems, network errors, etc. Also, the problem is likely to appear if you are using a new Vizio TV.
To fix the problem, you need to cancel the current updates and restart the TV before continuing the process after a few minutes. Doing this will update the data and thus fix any temporary glitches.
The problem may be due to a minor glitch that you can fix simply by restarting the TV. If the updates have been stuck for too long, it may be because the TV has not started for a while. In this case, give your device more time to adapt.
In this comprehensive guide, you'll learn what can cause your Vizio TV to get stuck downloading updates and what you can do to prevent the problem from persisting. Now let's dive deeper into the topic and share some troubleshooting techniques.
Why Your Vizio TV Gets Stuck Downloading Updates
Assuming your TV is stuck downloading updates, there are a lot of things to check before troubleshooting. First, make sure that the Internet connection is good and that the device is still connected to WiFi while downloading the updates.
Also check if the TV restarts. During a firmware update, it is normal for TVs to reboot only once. However, it is not common for your TV to keep rebooting. When that happens, it indicates that the update is not taking place.
Assuming there is bad data, your Vizio TV is unable to download and/or install the updates and keeps rebooting endlessly. Fortunately, this guide covers everything you need to know about the problem, so let's get started.
What to do if Vizio TV gets stuck on updates?
You need to be vigilant at this stage as we want to start troubleshooting the problem. The following methods must be performed in the order presented. So even if you are familiar with Vizio TV, you should not skip any steps.
1. Restart the TV
This is one of the fastest and safest things you can do in such cases. We've already seen that restarting can help you deal with temporary errors that prevent your TV from downloading and installing necessary updates.
To properly reset your TV, don't forget to perform a power pause, which is easy and only takes two to three minutes. A power reset ensures that only new power reaches your TV, so there are no power issues during the update.
Here are the steps you need to follow to perform a power reset on your Vizio TV;
- Use a remote to turn off your Vizio TV
- Remove or unplug the power cord from the electrical outlet.
- Wait three to five minutes
- Reconnect the power cord to the power outlet.
- Wait about seven minutes and turn on your Vizio Smart TV
This way, you have reset your TV and any temporary glitches should go away. After plugging the power cord back in, you should be patient and wait for the TV to cool down before turning it back on.
The following method is probably helpful if restoring power did not resolve the issue.
2. Check your internet connection
If Vizio TV gets stuck downloading updates, it could mean that your Internet connection isn't very good. For example, the device will not download updates if the Internet connection is too slow. Instead, it will go into an infinite loop.
To determine if there is a problem with the Internet, try connecting another device to the same Internet and see how it works. If it's slow, that means your Vizio Smart TV also doesn't have a stable internet connection.
Once you know that the Internet is the problem, here's what to do:
- Go to a wired connection
To increase the strength of the Internet connection, you can connect your TV to a wired routerethernetCable. This should greatly improve your internet speed and may also eliminate any timing issues interfering with the process.
- relocate the router
If you tried a wired connection but that doesn't resolve the issue, consider relocating the router. It is a well known fact that you get a better internet connection when the modem is closer to your device.
It is important to place your router depending on the Ghz of the network you are using. If your network uses 2.4 GHz, a small barrier between your TV and the router is not a problem.
A 5GHz network, on the other hand, will have a hard time getting over a wall.
- reboot the router
To reboot the router, press the power button behind it. Wait a few minutes before pressing the power button to turn it back on.
Consider powering down or unplugging the router from the power source. This will give you a cleaner boot and remove any available errors.
Wait ten minutes and power on the router and try again if the updates can finally progress. We hope they do, but if they don't, here's something else you might want to try.
3. Restart update
Since the problem persists, you should try something else, which is to restart the update. Repeat the method mentioned above; Reboot and reset your TV.
Before connecting the power cord, you should turn the remote control off and on again for best results. Turn on the TV, go to settings and start another update.
This entire process should not exceed thirty minutes and the updates will download and install successfully.
If you tried this method and it didn't work, move on to another technique below.
4. Skip the Vizio TV Update
This technique may not be the best, but sometimes you should work around the problem and still use your TV. Therefore, instead of making an effort to fix the problem, all you have to do is avoid releasing another update.
You can always postpone the update until later once you find out what the problem was. Until then, please continue to use your Vizio TV as is.
How do you do it? find theskip buttonand press it. This button should be near the update tab.
This depends on the firmware your Vizio TV is currently running. This is because the UI keeps changing as the release progresses.
Many users are facing the same issue, and in some cases, the problem may be related to the update itself. If possible, skip the update and wait another week before trying again.
5. Talk to the manufacturer
If you've tried all of the above methods and they didn't work, this is the last thing you can do; talk to the manufacturer.
The only person who can give you the best troubleshooting information is the manufacturer, so talk to them. They will ask you a few questions to identify the problem and the TV model you are using.
If you contact the company, be sure to highlight any attempts they have made to resolve the issue. That way, they can use the information to more easily solve the problem without having to rely on trial and error.
If you're lucky, it will identify the problem and resolve it so you can start using your TV again.
What if the manufacturer can't help?
In this guide we have mentioned all the things that can be done to resolve the issue.Vizio TV got stuck downloading updates. If you contact the manufacturer but they have tried without success, they may still be able to offer you another solution.
If your TV is still under warranty, you will be required to ship it to your location so they can take a closer look at the issue. They will try again to fix the problem. If they can't find what the problem is, they will exchange your TV for a different one.
Please note that this can only work if your device is still covered. If not, they can't change it for you, even if they can't fix it. Therefore, first confirm the warranty.
Here we go. Now you can solve the problem yourself without calling a technician. We're sure one of these tips will help you fix your Vizio TV update issues. If you know someone who is struggling with the same problem, please share this post with them.
Denis is an article/blogging and content writer with over 3 years of experience writing in various niches including product reviews, buyer's guides, health, travel, fitness, technology and tourism. I also have enough experience in SEO writing.